30-day price match guarantee
How do I request a Price Match?
Simply present proof of the competitor’s advertised price ( in Australia) for the identical product
at the time of purchase. Feel free to email us via [email protected]
Once your price match request is verified, and the competitor’s product is confirmed as being in stock and available for immediate sale using the same payment method, we will happily match the price or refund the difference to you.
What are the exclusions?
- Offers which include cash back, bonus, bulk purchase, quantity limits or packages.
- Pricing with included delivery
- Offers not available to the general public – including trade, special event, club or membership offers.
- Clearance, seconds, refurbished, ex-demonstration or display products.
- Products shipped from or sold by third-party sellers on marketplace, auction or classifieds websites.
- Products supplied through unauthorised distributors (known as ‘grey market’ items) or delivered directly to customers from an overseas distributor.
- Pricing errors.
- Products with pricing set significantly lower than the recommended retail price or market value.
What proof do I present when requesting a price match?
Simply submit a price match form via this link, and an Aussie Angler team member will verify the proof of the competitor’s current advertisement or website address, showing the offer’s end date and any terms and conditions. The team member will check the competitor’s website to verify the lower price and availability of the product.
Once your price match request is verified, we may choose to create an offer for you to match the price.
14-day change of mind return policy
We have a 14-day change of mind return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, undamaged and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you need to complete a returns request form. See here
Please note that returns will need to be sent to the following address:
Aussie Angler Fly Fishing Returns
30 Sherbourne Road Greensborough Victoria 3088
all returns must be sent via Australia Post with tracking and a signature required. Your return must be authorised by us before you post.
Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not Australia, we will charge for all shippping costs.
You can always contact us for any return questions at [email protected] or call on 03 9432 1501; we are here to help.
Please note that we do not cover the cost of shipping the goods back to us if the reason is a change of mind.
Unfortunately, we cannot accept returns on sale items or gift cards.
Returns may incur the cost of post to you as well as a 10% restocking fee to cover some of our cost of time and merchant fees. If your purchase was via anything other than a credit card (ie afterpay, zip pay etc) the full fee for this will also be deducted.